Masking is now optional but may be reinstated in the future if COVID-19 or other situations worsen. If you have a fever, cough, diarrhea or other flu-like symptoms, please wear a mask in the building to protect patients and staff.

We do not accept walk-ins. All appointments are scheduled via phone or online. We do offer a limited number of same-day appointments for urgent issues. Call first thing in the morning or follow the booking link on your doctor’s page to schedule one.

i) Phone booking is available for all appointment types. A limited number of same-day appointments are available, you must call first thing in the morning (9am) to request a same-day appointment.

ii) Dr. Ceponis now has online booking available for advanced access, same-day, single issue appointments. See his page for booking links.

iii) In case of emergency call 911 or go to your nearest emergency room.

Dr. Ceponis now has online booking available for a select number of urgent, same-day, single issue appointments. See his page for booking links. Non-urgent appointments will still be scheduled through the front desk.

We ask that patients 18 years of age and older call to book their own appointments.

There is no fee at this time for cancellations or no shows on regular appointments. No shows for urgent same-day appointments will result in a fee of $20 charged to you at the time of your next appointment.

Repeated missed appointments may also result in dismissal from the practice. If you are unable to make your scheduled appointment please call to inform the office as soon as possible.

No, health care is regulated provincially. Ontario family doctors cannot see/roster you unless you are an Ontario resident. If you are moving out of the province you must find a family physician in your area.

This group of doctors is not currently accepting new patients.

If you are an Ontario resident looking for a family doctor register with Health Care Connect online here or register by phone at 1-800-445-1822.